Changes and cancellations: 050-3116-7370

eDreams has processed this booking directly on the website of the Low Cost airline.
The Airline will charge your credit card for the amount of the ticket(s). eDreams will only charge your credit card the amount that corresponds to the service fee.
The Airline doesn't allow any booking cancellations.
It is possible to change the name, date, time and destination of your booking. To do so, please phone directly to Customer Service 050-3116-7370.
Changes are subject to availability and can carry an extra cost.
Moreover, when requesting changes, if the available fare is higher than the original, the difference between the original and new fare must be paid plus the charge for flight modifications. Changes to a lower fare do not imply a refund of the price difference.
eDreams does not handle changes or cancellations for this type of booking. You need to contact the airline directly 050-3116-7370.
Please note that airline's staff only speaks japonese. For more information : http://www.skymark.jp/en/contact/